The 7-Script Call Answering Pack for Tradies
Copy-paste greetings and call flows for plumbers, electricians, HVAC techs, roofers, locksmiths, cleaners, and automotive shops.
How to use these scripts
Each script is designed to be read or adapted into your Revafone greeting and call flow. Use them as-is, or mix and match to match your brand voice. The goal is consistency: every caller gets the same professional, high-converting experience.
Script 1 — General professional greeting
'Thanks for calling [Business Name], this is [Name]. We specialise in [trade] across [area]. I'd love to help you today. Can I grab your name and what's going on?'
Script 2 — Plumbing emergency
'You've reached [Business Name]. If this is a leak, burst pipe, or no water, I can get someone to you fast. Is the water still flowing, and where are you located?'
Script 3 — Electrical quote
'Thanks for calling [Business Name] Electrical. We quote upfront and we're fully licensed and insured. What type of work do you need done, and is this for your home or a business?'
Script 4 — HVAC booking
'Hi, this is [Business Name]. We keep homes comfortable year-round. For heating or cooling bookings, I can check our next available slot. Is this a routine service or an urgent repair?'
Script 5 — Roofing inspection
'Thanks for calling [Business Name]. For roof leaks or storm damage, we'll inspect and quote on the spot where it's safe to do so. What's the address, and when did the leak start?'
Script 6 — Locksmith lockout
'LockRight Locksmiths. I can dispatch someone right now if you're locked out. Where are you, and is this a car, home, or business lockout?'
Script 7 — Cleaning enquiry
'Thanks for calling [Business Name]. We do regular, end-of-lease, and deep cleans across [area]. What type of clean are you after, and when do you need it done?'
Download the pack
Want these as a PDF and editable Google Doc? Start a 30-minute trial and we'll send the full pack — plus bonus scripts for after-hours, price enquiries, and cancellation calls — straight to your inbox.
Ready to put this into practice?
Try Revafone free for 30 minutes. No credit card, no setup fees, no lock-in.
Get these scripts working on your phone line free